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Privacy Policy

What Personal Information is Collected?

Types of personal information we collect include:

  • Your name
  • Your mailing and billing address
  • Your e-mail address
  • Your phone (or mobile) number
  • Your credit/debit card number
  • Your purchase/return/exchange information
  • Your date of birth or age

If you choose not to provide personal information we may not be able to provide you with requested products, services or information.

Automated Information Collection

Sesenspa.com Cookies

We and our service providers use cookies, web beacons, and other technologies to receive and store certain types of information whenever you interact with our website through your computer or mobile device. This information, which includes the pages you visit on our site, which web address you came from, the type of browser/device/hardware you are using, purchase information and checkout process, search terms and IP-based geographic location, helps us customize your website experience and make our marketing messages more relevant. This includes content presented on another website or mobile application. This information also allows us to provide features such as storage of items in your cart between visits.
In order to provide the best customer experience possible, we also use this information for reporting and analysis purposes, such as how you are shopping our website, performance of our marketing efforts, and your response to those marketing efforts.

Third-Party Cookies

Sesenspa.com participates in online behavioral advertising (OBA), also known as interest-based advertising. We use third-party advertising companies to display ads tailored to your individual interests based on how you browse and shop online.

We allow third-party companies to collect certain information when you visit our website and to use that information to serve ads for Sesenspa.com products or services or for the products or services of other companies when you visit this website or other websites. These companies use non-personally identifiable information (e.g., click stream information, browser type, time and date, subject of advertisements clicked or scrolled over, hardware/software information, cookie and session ID) and personally identifiable information (e.g. IP address) during your visits to this and other websites in order to provide advertisements about goods and services likely to be of greater interest to you. These parties typically use a cookie or a third party web beacon to collect this information.

At this time, we do not respond to browser "do not track" signals, but we do provide you the option to opt out of behavioral advertising. To learn more about this behavioral advertising practice or to opt-out of this type of advertising, visit the Network Advertising Initiative website or Digital Advertising Alliance website.

User Experience Information

In order to improve customer online shopping experience, help with fraud identification, and to assist our customer representatives in resolving issues customers may experience in completing online purchases, we use tools to monitor certain user experience information; including login information, IP address, data regarding pages visited and ads clicked specific actions taken on pages visited (e.g. information entered during checkout process), and browser information.

Social Media Widgets

Sesenspa.com includes social media features, such as the Facebook Like button, Google Plus, Pinterest, Twitter, and Instagram widgets. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.

Information from Other Sources

We collect data that’s publicly available. For example, information you submit in a public forum (e.g. a blog, chat room, or social network) can be read, collected, or used by us and others, and could be used to personalize your experience. You are responsible for the information you choose to submit in these instances.

We also obtain information provided by a third party. For instance, we obtain information from companies that can enhance our existing customer information to improve the accuracy and add to the information we have about our customers (for example, adding address information).
This improves our ability to contact you and increases the relevance of our marketing by providing better product recommendations or special offers that may interest you.

How is Your Information Used?

Examples of how we use the information we collect include:

Product and Service Fulfillment

Fulfill and manage purchases, orders, payments, returns/exchanges, or requests for information about our products and services on our website, or mobile website, or to otherwise serve you

Connect with customer service via our contact center, customer or on social media platforms

Provide services such as Gift Registry or a shopping list

Administer sweepstakes, surveys, and contests

Our Marketing Purposes

Deliver coupons, newsletters, receipt messages, e-mails, mobile messages, social media notifications, and marketing or advertising on social media sites, such as your Facebook News Feed

Provide interactive features of the website such as product reviews, comments and testimonials, and other information regarding products, services and promotions

Administer promotions, surveys, and focus groups

Internal Operations

Improve the effectiveness of our website and marketing efforts

Conduct research and analysis, including focus groups and surveys

Perform other business activities as needed, or as described elsewhere in this policy

Fraud Prevention

To prevent fraudulent transactions, monitor against theft and otherwise protect our customers and our business

Legal Compliance

For example, assist law enforcement and respond to legal/regulatory inquiries

How is Your Information Shared?

We may share the information we collect with companies that provide support services to us (such as conducting surveys, sweepstakes, or contests, analytics providers, web hosting providers, call center service providers, payment processors) or that help us market our products and services. These companies may need information about you in order to perform their functions.

These companies are not authorized to use the information we share with them for any other purpose.

Legal Requirements

We may disclose information we collect when we believe disclosure is appropriate to comply with the law; to enforce or apply applicable terms and conditions and other agreements; or to protect the rights, property or safety of our company, our customers or others.

Sharing with Other Companies (for their marketing purposes)

We do not share your personal information with other companies, or organizations which are not part of Sesen Spa.

Sharing Aggregate Information with Third Parties

We may share aggregate information (information that does not directly identify an individual) with third parties for lawful purposes.

Business Transfers

If some or all of our business assets are sold or transferred, we may transfer the corresponding information regarding our customers. We also may retain a copy of that customer information.

What Choices Do You Have?

Postal Mail

If you do not wish to receive catalogs, coupons, and other promotional mail, please email us at info@sesenspa.com or call 703-281-0822 to opt out.

E-mail

If you do not wish to receive promotional e-mails from us, please email us at info@sesenspa.com or call 703-281-0822 to opt out.

You also have the ability to unsubscribe to promotional e-mails via the opt out link included in each promotional e-mail.

Cookies

The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the Dermstore features (i.e. you will be able to browse the site, but will not be able to make a purchase).

Third Party Cookies

To opt out of third-party cookies, visit the Network Advertising Initiative website and the Digital Advertising Alliance website

Other web site analytics services - For example, Google Analytics provides services that analyze information regarding visits to sesenspa.com. They use cookies and web beacons to collect this information.

To learn about Google Analytics privacy practices or to opt out of cookies set to facilitate reporting, click here.

California Residents

If you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to:

Sesen Spa, LLC

112 Pleasant Street, NW #A

Vienna, VA 22180

Please allow 30 days for a response.

How Do You Access and Update Your Personal Information?

In order to keep your personal information accurate and complete, you can access or update some of it in the following ways:

If you have created an account, you can log in and update your account information using the "edit this information" link within your account.

How is Your Personal Information Protected?

Security Methods

We maintain administrative, technical and physical safeguards to protect your personal information. When we collect or transmit sensitive information such as a credit or debit card number, we use industry standard methods to protect that information. However, no e-commerce solution, website, database or system is completely secure or "hacker proof." You are also responsible for taking reasonable steps to protect your personal information against unauthorized disclosure or misuse.

E-mail Security

"Phishing" is a scam designed to steal your personal information. If you receive an e-mail that looks like it is from us asking you for your personal information, do not respond. We will never request your password, user name, credit card information or other personal information through e-mail.

Children’s Personal Information

We recognize the particular importance of protecting privacy where children are involved. We do not knowingly collect personally identifiable information online from children under the age of 18. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us.

How Do You Contact Sesen Spa?

Sesen Spa, LLC

112 Pleasant Street, NW #A

Vienna, VA 22180

Privacy Policy Scope

Our website may offer links to other sites. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have visited our website through a link or a banner advertisement on another site. In such cases, the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

Privacy Policy Revisions

This history of changes begins as of June 2020.

Last update: 06/23/2020