APPOINTMENTS

Our spa was carefully designed to ensure your total comfort. We invite you to arrive 15 minutes prior to your scheduled service. Enjoy a complimentary beverage of your choice, relax and unwind even before your treatment begins.

Appointment times are reserved especially for you. Please arrive on time for your service so you may enjoy the complete treatment. Arriving late may require that your treatment be abbreviated with no reduction in the service price. As a courtesy, we make every effort to remind our clients of their scheduled appointments.

Prior to any service, please inform us of any special medical conditions, allergies or medications as there may be contraindications to some services.

We will do our best to accommodate even the most spontaneous service request, however, we do recommend making appointments in advance. Appointments may be reserved with a credit card.

We reserve the right to make changes to our services, products and/or pricing at any time and without notice.

CANCELLATIONS

Should you need to cancel your appointment, we kindly ask that you give at least a 24-hour advance notice so that we may fill the requests of others. Special requirements may apply for group bookings. Cancellations after the 24-hour notice period and no-shows will incur a cancellation fee valued at the full service price.

GRATUITIES

Tipping is always left to your discretion. Unfortunately, we cannot add gratuities to credit card payments. Unless noted, gift certificates do not include gratuities.

AMBIANCE

We strive to provide a relaxing environment for the comfort of all of our guests. As such, our spa is a smoke and cell phone free environment. Remember, you are visiting us to relax! And so is the guest seated next to you.

For safety and serenity purposes, children under the age of 15 are not permitted in the spa unless they are receiving a service and are accompanied by a parent. Parental consent (and presence) is required for anyone under the age of 18 receiving body work.

We are continually striving to improve, so your suggestions are always welcome. Please let us know how to better serve you.